At Seltad, our Standard Operating Procedure (SOP) for conducting loss assessments encompasses a comprehensive range of services designed to deliver domain expert knowledge and quality. This process includes thorough site visits, technical condition assessments (both visual and advanced laboratory or non-destructive testing), and in-depth engagement with insured parties, their representatives, and relevant authorities such as police, fire brigades, and regulators. We collaborate with OEMs and specialized third-party subject-matter experts to ensure accurate and reliable findings. Our SOP also involves detailed reviews of claim documents, determination of the cause, scope, and quantum of loss, mini risk assessments to identify potential hazards, and indicative evaluations of cover adequacy. We analyze policies to extract applicable clauses and exclusions, provide regular updates on claim progress, and, upon request, facilitate loss administration and post-claim follow-up risk surveys. This structured and professional approach ensures every claim is handled with the highest standards of precision, transparency, and stakeholder collaboration.